Linking high-performance work systems to employee innovative behaviour: Evidence from Ghanaian Universities
DOI:
https://doi.org/10.51867/ajernet.7.3.132Keywords:
AMO Framework, Ghana, Higher Education, High-Performance Work Systems, Innovative Work Behaviour, Organisational Culture, Social Exchange TheoryAbstract
This study examined the influence of High-Performance Work Systems (HPWS) on Innovative Work Behaviour (IWB) among academic staff in higher education institutions in Northern Ghana. The study was guided by Social Exchange Theory and the Ability–Motivation–Opportunity framework, which explain how employees may respond to supportive human resource practices through greater involvement in innovative activities. The target population comprised academic staff from technical universities, traditional universities, and colleges of education in Northern Ghana. Using a quantitative cross-sectional survey design, 322 respondents were selected through convenience sampling. Data were collected using a structured, self-administered questionnaire containing validated measures of HPWS and IWB. The data were analysed using SPSS version 25.0, LISREL 8.5, and the PROCESS Macro. Descriptive statistics were used to summarise the responses, while confirmatory factor analysis assessed the reliability and validity of the measurement model. Regression and moderation analyses were subsequently conducted to test the proposed relationships. The results showed that HPWS had a positive and statistically significant effect on IWB (β = .133, p < .01). Organisational culture also significantly moderated this relationship, indicating that the effect of HPWS on employees’ innovative behaviour varies according to the prevailing institutional culture. The findings demonstrate that structured training, constructive feedback, employee participation, and other supportive human resource practices can encourage innovation among university staff, even where such practices are implemented at moderate levels. The study contributes to the human resource management and innovation literature by providing evidence from a resource-constrained, non-Western higher education setting. It recommends that universities adopt affordable and context-sensitive human resource practices that strengthen employee development, participation, and engagement.
Downloads
References
Afsar, B., & Umrani, W. A. (2020). Transformational leadership and innovative work behavior: The role of motivation to learn, task complexity and innovation climate. European Journal of Innovation Management, 23(3), 402-428. https://doi.org/10.1108/EJIM-12-2018-0257
Al-Shahwani, T. M. (2020). Impact of AMO enhancing human resource management practices on sustainable competitive advantage in insurance companies in Qatar. Management Science Letters, 10(8), 1827-1834. https://doi.org/10.5267/j.msl.2019.12.036
Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. L. (2000). Manufacturing advantage: Why high-performance work systems pay off. Cornell University Press.
Aryee, S., Walumbwa, F. O., Seidu, E. Y., & Otaye, L. E. (2012). Impact of high-performance work systems on individual- and branch-level performance: Test of a multilevel model of intermediate linkages. Journal of Applied Psychology, 97(2), 287-300.
https://doi.org/10.1037/a0025739
Awang, A. H., Sapie, N. M., Hussain, M. Y., Ishak, S., & Yusof, R. M. (2019). Nurturing innovative employees: Effects of organizational learning and work environment. Economic Research-Ekonomska Istraživanja, 32(1), 1152-1168. https://doi.org/10.1080/1331677X.2019.1592007
Bani-Melhem, S., Zeffane, R., & Albaity, M. (2018). Determinants of employees' innovative behavior. International Journal of Contemporary Hospitality Management, 30(3), 1601-1620. https://doi.org/10.1108/IJCHM-02-2017-0079
Battistelli, A., & Piccione, L. (2019). Information sharing and innovative work behavior: The role of work-based learning, challenging tasks, and organizational commitment. Human Resource Development Quarterly, 30, 361-381. https://doi.org/10.1002/hrdq.21344
Bhatti, S. H., Zakariya, R., Vrontis, D., Santoro, G., & Christofi, M. (2021). High-performance work systems, innovation and knowledge sharing: An empirical analysis in the context of project-based organizations. Employee Relations, 43(2), 438-458. https://doi.org/10.1108/ER-10-2019-0403
Blau, P. M. (1964). Exchange and power in social life. John Wiley & Sons.
Bos-Nehles, A., & Veenendaal, A. A. R. (2019). Perceptions of HR practices and innovative work behavior: The moderating effect of an innovative climate. The International Journal of Human Resource Management, 30(18), 2661-2683. https://doi.org/10.1080/09585192.2017.1380680
Chuang, C.-H., & Liao, H. (2010). Strategic human resource management in service context: Taking care of business by taking care of employees and customers. Personnel Psychology, 63(1), 153-196. https://doi.org/10.1111/j.1744-6570.2009.01165.x
Cochran, W. G. (1977). Sampling techniques (3rd ed.). John Wiley & Sons.
Cooke, F. L., Saini, D. S., & Wang, J. (2014). Talent management in China and India: A comparison of management perceptions and human resource practices. Journal of World Business, 49(2), 225-235. https://doi.org/10.1016/j.jwb.2013.11.006
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900. https://doi.org/10.1177/0149206305279602
Dhar, R. L. (2015). The effects of high-performance human resource practices on service innovative behaviour. International Journal of Hospitality Management, 51, 67-75. https://doi.org/10.1016/j.ijhm.2015.09.002
Escribá-Carda, N., Balbastre-Benavent, F., & Canet-Giner, M. T. (2017). Employees' perceptions of high-performance work systems and innovative behavior: The role of psychological empowerment. Personnel Review, 46(4), 708-723. https://doi.org/10.1108/PR-11-2015-0280
Eva, N., Meacham, H., Newman, A., Schwarz, G., & Tham, T. L. (2019). Is coworker feedback more important than supervisor feedback for increasing innovative behavior? Human Resource Management, 58(4), 383-396. https://doi.org/10.1002/hrm.21960
Fabi, B., Lacoursière, R., & Raymond, L. (2015). Impact of high-performance work systems on job satisfaction, organizational commitment, and intention to quit in Canadian organizations. International Journal of Manpower, 36(5), 772-790. https://doi.org/10.1108/IJM-01-2014-0005
Farrukh, M., & Ansari, N. Y. (2021). Effect of psychological capital on customer value cocreation behavior: The mediating role of employees' innovative behavior. Benchmarking: An International Journal, 28(1), 234-253. https://doi.org/10.1108/BIJ-08-2020-0398
Goyal, C., & Patwardhan, M. (2020). Strengthening work engagement through high-performance human resource practices. International Journal of Productivity and Performance Management, 70(8), 2052-2069. https://doi.org/10.1108/IJPPM-03-2020-0098
Hair, J. F., Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Pearson Education Limited.
Hakimian, F., Farid, H., Ismail, M. N., & Nair, P. K. (2016). Importance of commitment in encouraging employees' innovative behaviour. Asia-Pacific Journal of Business Administration, 8(1), 70-83. https://doi.org/10.1108/APJBA-06-2015-0054
Horwitz, F. M., & Budhwar, P. (2016). Handbook of human resource management in emerging markets. Edward Elgar Publishing. https://doi.org/10.4337/9781781955017.00007
Jaiswal, D., & Tyagi, A. (2020). Effect of high-performance work practices on service innovative behavior. Tourism Review, 75(2), 382-401. https://doi.org/10.1108/TR-07-2018-0101
Janssen, O. (2000). Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287-302. https://doi.org/10.1348/096317900167038
Janssen, O. (2003). Innovative behaviour and job involvement at the price of conflict and less satisfactory relations with co-workers. Journal of Occupational and Organizational Psychology, 76(3), 347-364. https://doi.org/10.1348/096317903769647210
Jensen, J. M., Patel, P. C., & Messersmith, J. G. (2013). High-performance work systems and job control: Consequences for anxiety, role overload, and turnover intentions. Journal of Management, 39(6), 1699-1724. https://doi.org/10.1177/0149206311419663
Jiang, K., Lepak, D. P., Hu, J., & Baer, J. C. (2012). How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of Management Journal, 55(6), 1264-1294. https://doi.org/10.5465/amj.2011.0088
Jyoti, J., & Rani, A. (2019). High-performance work system and organizational performance: Role of knowledge management. Personnel Review, 48(4), 931-950.
Kehoe, R. R., & Wright, P. M. (2013). The impact of high-performance human resource practices on employees' attitudes and behaviors. Journal of Management, 39(2), 366-391. https://doi.org/10.1177/0149206310365901
Lee, K. H., & Hyun, S. S. (2016). An extended model of employees' service innovation behavior in the airline industry. International Journal of Contemporary Hospitality Management, 28(8), 1622-1648. https://doi.org/10.1108/IJCHM-03-2015-0109
Li, M., & Hsu, C. H. C. (2016). A review of employee innovative behavior in services. International Journal of Contemporary Hospitality Management, 28(12), 2820-2841. https://doi.org/10.1108/IJCHM-04-2015-0214
Malhotra, N. K., Nunan, D., & Birks, D. F. (2016). Marketing research: An applied approach (5th ed.). Pearson Education.
Miao, R., & Cao, Y. (2019). High-performance work system, work well-being, and employee creativity: Cross-level moderating role of transformational leadership. International Journal of Environmental Research and Public Health, 16(9), Article 1640. https://doi.org/10.3390/ijerph16091640
Nazir, S., Shafi, A., Atif, M. M., Qun, W., & Abdullah, S. M. (2019). How organizational justice and perceived organizational support facilitate employees' innovative behavior at work. Employee Relations, 41(6), 1288-1311. https://doi.org/10.1108/ER-01-2017-0007
Newman, A., Tse, H. H. M., Schwarz, G., & Nielsen, I. (2018). The effects of employees' creative self-efficacy on innovative behavior: The role of entrepreneurial leadership. Journal of Business Research, 89, 1-9. https://doi.org/10.1016/j.jbusres.2018.04.001
Noopur, M., & Dhar, R. L. (2020). Knowledge-based HRM practices as an antecedent to service innovative behavior: A multilevel study. Benchmarking: An International Journal, 27(1), 41-58. https://doi.org/10.1108/BIJ-10-2018-0329
Palmquist, M. (2011). The Bedford researcher. Bedford/St. Martin's.
Prieto, I. M., & Pérez-Santana, M. P. (2014). Managing innovative work behavior: The role of human resource practices. Personnel Review, 43(2), 184-208. https://doi.org/10.1108/PR-11-2012-0199
Rego, A., Sousa, F., Marques, C., & Cunha, M. P. (2014). Hope and positive affect mediating the authentic leadership and creativity relationship. Journal of Business Research, 67(2), 200-210. https://doi.org/10.1016/j.jbusres.2012.10.003
Rehman, W. U., Ahmad, M., Allen, M. M. C., Raziq, M. M., & Riaz, A. (2019). High involvement HR systems and innovative work behaviour: The mediating role of psychological empowerment, and the moderating roles of manager and co-worker support. European Journal of Work and Organizational Psychology, 28(4), 525-535. https://doi.org/10.1080/1359432X.2019.1614563
Sanz-Valle, R., & Jiménez-Jiménez, D. (2018). HRM and innovative work behavior: The mediating role of organizational learning. Personnel Review, 47(7), 1333-1351. https://doi.org/10.1108/PR-06-2017-0188
Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students (8th ed.). Pearson Education.
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. https://doi.org/10.2307/256701
Singh, S. K., Del Giudice, M., Tarba, S. Y., & De Bernardi, P. (2021). Top management team shared leadership, market-oriented culture, innovation capability, and firm performance: A moderated mediation model. Technological Forecasting and Social Change, 171, Article 120963. https://doi.org/10.1016/j.techfore.2021.120963
Thurlings, M., Evers, A. T., & Vermeulen, M. (2015). Toward a model of explaining teachers' innovative behavior: A literature review. Review of Educational Research, 85(3), 430-471. https://doi.org/10.3102/0034654314557949
Van Beurden, J., Van de Voorde, K., & Van Veldhoven, M. (2021). The employee perspective on HR practices: A systematic literature review, integration and outlook. The International Journal of Human Resource Management, 32(2), 359-393. https://doi.org/10.1080/09585192.2020.1759671
Wei, Y.-C., Han, T.-S., & Hsu, I.-C. (2010). High-performance HR practices and OCB: A cross-level investigation of a causal path. The International Journal of Human Resource Management, 21(10), 1631-1648. https://doi.org/10.1080/09585192.2010.500487
World Bank. (1999). Tertiary education policy in Ghana: An assessment, 1988-1998. World Bank Publications.
Yang, J., & Lew, J. Y. (2020). Implementing sustainable human resources practices: Leadership style matters. Sustainability, 12(5), Article 1794. https://doi.org/10.3390/su12051794
Yin, R. K. (2009). Case study research: Design and methods (4th ed.). SAGE Publications.
Zheng, W., Yang, B., & McLean, G. N. (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management. Journal of Business Research, 63(7), 763-771. https://doi.org/10.1016/j.jbusres.2009.06.005
Zhou, Y., Fan, X., & Son, J. (2019). How and when matter: Exploring the interaction effects of high-performance work systems, employee participation, and human capital on organizational innovation. Human Resource Management, 58(3), 253-268. https://doi.org/10.1002/hrm.21950
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Baba Blonch Adombilla , Ethel Duorinaa, Godfrey Adda, Diana Aduko Aburiya, Michael Yipake Banseh

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.













