Impact of workplace environment on employee performance in local government authorities: A case study of Butiama District Council, Tanzania

Julius Chacha Wambura; Makini Zanta

doi:10.51867/ajernet.7.3.89

Authors

Julius Chacha Wambura Department of Public Administration, Leadership and Management, Tanzania Public Service College – Tabora campus, Tanzania
Makini Zanta Department of Public Administration, Leadership and Management, Tanzania Public Service College – Tabora campus, Tanzania

DOI:

https://doi.org/10.51867/ajernet.7.3.89

Keywords:

Employee Performance, Local Government Authorities, Reward Systems, Supervisor Support, Workplace Environment, Tanzania

Abstract

The relationship between the workplace environment and employee performance in Local Government Authorities (LGAs) remains a critical concern in Tanzania. This study explores the relationship between the workplace environment and employee performance in Local Government Authorities (LGAs), specifically within Butiama District Council, Tanzania. The study was guided with Abraham Maslow’s Hierarchy of Need Theory and Social Exchange Theory. Utilizing a case study research design, the study surveyed 65 Ward and Village Executive Officers using structured questionnaires. Simple random sampling technique was employed to single out the target population. The data were analyzed through descriptive statistics, correlation, and multiple regression analyses. The findings revealed significant positive relationships between the physical working environment (β=0.286, p=0.002), supervisor support (β=0.301, p=0.008), and reward systems (β=0.411, p=0.001) with employee performance. The physical working environment, supervisor support, and reward systems explained 41.1%, 67.2%, and 70.7% of the variance in employee performance, respectively. The study concludes that the physical working environment, supervisor support, and reward systems are critical determinants of employee performance at Butiama District Council. Based on the findings, it is recommended that the Butiama District Council prioritize the improvement of physical working conditions by ensuring adequate resources and a conducive work environment. Additionally, strengthening supervisor support through effective leadership and communication should be a focus to boost employee morale and performance. Lastly, the council should review and optimize its reward systems to ensure they effectively motivate employees and drive higher performance outcomes.

Downloads

Download data is not yet available.

References

Abidoye, A. O., Lamidi, W. A., Alabi, M. O., & Popoola, J. (2021). Testing for equality of means with equal and unequal variances. Scientia Africana, 20(2), 51-60. https://doi.org/10.4314/sa.v20i2.5

Akhtar, S. (2022). Impact of supervisor support on employee task performance: Developing and testing of an integrated sequential mediated model. Global Economics Review, 7(1), 9-19. https://doi.org/10.31703/ger.2022(vii-i).02

Akpuruku, B. W., & Onuoha, B. C. (2019). The impact of reward systems on employee performance: A study of selected oil servicing companies in Bayelsa State. International Journal of Advanced Academic Research: Social and Management Sciences, 5(4), 7-21.

Alemu, K. A. (2022). Effect of workplace environment factors on performance of employees: Empirical study on Wollo University staffs. Advances in Environmental Waste Management & Recycling, 5(2), 1-22. https://doi.org/10.33140/aewmr.05.02.05

Awan, G. A., & Tahir, T. (2015). Impact of working environment on employees' productivity: A case study of banks and insurance companies in Pakistan. European Journal of Business and Management, 7(1), 329-346.

Cheruiyot, B. B., & Kalei, A. (2020). Influence of reward strategies on employee performance in public university campuses in Kericho County, Kenya. International Journal of Academic Research in Business and Social Sciences, 10(6), 63-75. https://doi.org/10.6007/IJARBSS/v10-i6/7261

Eliphas, M. R., S, M. L., & M, R. (2017). The influence of performance appraisal practices on employee productivity: A case of Muheza District, Tanzania. Issues in Business Management and Economics, 5(4), 45-59. https://doi.org/10.15739/IBME.17.006

Field, A. (2013). Discovering statistics using IBM SPSS statistics (4th ed.). SAGE Publications.

Frimayasa, A., Febrian, D., & Nusantara, U. D. (2021). Effect of reward and punishment on employee performance. International Journal of Social and Management Studies, 2(3), 179-186.

Gachui, J. G., Were, S., & Namusonge, G. (2020). Effect of work environment on employee performance at the Ministry of Education headquarters in Kenya. International Journal of Social Sciences and Information Technology, 5(7), 30-42.

https://doi.org/10.61426/sjbcm.v7i3.1987

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Pearson Education Limited.

Kodarlikar, M., & Umale, V. (2020). A healthy workplace environment: Impact on employee and organizational performance. Iconic Research and Engineering Journals, 4(2), 116-122.

Lee, C.-W., & Kusmah, A. (2020). Influence of supervision on employee performance with work motivation as an intervening variable. Review of Integrative Business and Economics Research, 9(2), 240-252.

Mwasawa, D. N., & Wainaina, L. (2021). Performance supervision and employees' productivity in the Ministry of Lands, Environment and Natural Resources of Taita Taveta County, Kenya. European Scientific Journal, 17(19), 128-141. https://doi.org/10.19044/esj.2021.v17n19p128

Mwembezi, G. P., Chusi, T., & Lusanjala, G. (2022). Effects of working environment on village executive officers' performance in rural areas in Tanzania. International Journal of Global Economic Light, 8(2), 1-9. https://doi.org/10.36713/epra0003

National Audit Office. (2020). Jamhuri ya Muungano wa Tanzania Ofisi ya Taifa ya Ukaguzi: Ripoti ya Mdhibiti na Mkaguzi Mkuu wa Hesabu za Serikali ya Mamlaka ya Serikali za Mitaa 2020/21.

Novarini, N. A., & Imbayani, G. A. (2019). The influence of reward and punishment on employee performance. International Journal of Applied Business and International Management, 4(3), 33-44. https://doi.org/10.32535/ijabim.v4i3.681

Okpabi, A. D., Lawa, T. A., Simon, P., & Ijuwo, J. A. (2023). Effect of non-financial incentives on employee performance: A study of (BIRS) Makurdi, Benue State, Nigeria. International Journal of Research and Innovation in Social Science, 7(10), 1516-1535.

https://doi.org/10.47772/IJRISS.2023.701117

Putri, E. M., Ekowati, V. M., Supriyanto, A. S., & Mukaffi, Z. (2019). The effect of work behavior and work environment on employee performance. At-Tadbir: Jurnal Ilmiah Manajemen, 7(4), 169. https://doi.org/10.29121/granthaalayah.v7.i4.2019.882

Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). Pearson.

Saidi, A., Shifaa, N., Michael, F. L., Sumilan, H., Omar Lim, S. L., Jonathan, V., Hamidi, H., & Abg Ahmad, A. I. (2019). The relationship between working environment and employee performance. Journal of Cognitive Sciences and Human Development, 5(2), 14-22. https://doi.org/10.33736/jcshd.1916.2019

Saleem, F., Malik, M. I., & Qasim, A. (2022). Supervisor support, self-efficacy, and employee performance: The mediating role of office de-clutter. Administrative Sciences, 12, Article 177. https://doi.org/10.3390/admsci12040177

Samudin, N. M. B. R., Azman, N. S. S. B., Azmi, M. N. B. N., Rizal, R. B. B. M., & Faizal, I. U. B. (2022). Review of working environment on employee productivity. International Journal of Accounting, Finance and Business, 7(42), 128-184. https://doi.org/10.55573/IJAFB.074213

Sarode, A. P., & Shirsath, M. (2014). The factors affecting employee work environment and its relation with employee productivity. International Journal of Science and Research, 3(11), 2735-2737.

Swai, L. A., & Tieng'o, W. (2022). Relationship between working environments and employees' performance in local government authorities: A case of Bahi District. East African Journal of Management and Business Studies, 2(4), 15-22. https://doi.org/10.46606/eajmbs2022v02i04.0014

Thuo, D. W. (2018). Workplace environment and employees' performance in the public sector: A case of Ministry of Land, Housing and Urban Development Nairobi City County, Kenya. International Journal of Current Aspects in Human Resource Management, 1(2), 29-46.

Trivedi, A. J., & Mehta, A. (2019). Maslow's hierarchy of needs-Theory of human motivation. International Journal of Research in All Subjects in Multi Languages, 7(6), 38-41.

Ugochukwu, M. O., & Alex, O. (2021). Work environment and employee performance in the public service: A case of Chukwuemeka Odumegwu Ojukwu University, Anambra State, Nigeria. Global Journal of Political Science and Administration, 9(1), 39-56.

United Republic of Tanzania, Ministry of Labour, Employment and Youth Development. (2009). National occupational health and safety policy (No. 30).

Wangechi, N. M. (2019). Influence of workplace environment on employee productivity in Nairobi City County. International Academic Journal of Human Resource and Business Administration, 3(7), 117-139.

Wangechi, N. M., & Ndeto, M. (2019). Influence of workplace environment on employee productivity in Nairobi City County. International Academic Journal of Human Resource and Business Administration, 3(7), 117-139.

Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of employees' workplace environment on employees' performance: A multi-mediation model. Frontiers in Public Health, 10, Article 890400. https://doi.org/10.3389/fpubh.2022.890400