Effectiveness of Corruption Education Programs Offered by the Prevention and Combating of Corruption Bureau (PCCB) on Corruption Prevention in the Public Sector: A Case of Muhimbili National Hospital (MNH) - Mloganzila, Tanzania
Keywords:
Corruption, Community Education, Corruption Education, Corruption PreventionAbstract
The paper assesses the effectiveness of corruption education programs provided by the Prevention and Combating of Corruption Bureau (PCCB) in the prevention of corruption at Muhimbili National Hospital (MNH) - Mloganzila, Tanzania. The study was governed by the institutional theory. A case study research design was adopted in the study. The target population of this study was healthcare providers, members of administration at MNH-Mloganzila, and community members. Sampling techniques employed include simple random, purposive, and convenience sampling techniques. The study used a sample size of 100 respondents. Data were collected through questionnaires, interviews, and documentary reviews and analyzed using descriptive statistics and content analysis. The findings revealed that management of the hospital provided support by ensuring that all employees are reached by PCCB for education provision, ensuring that a larger number of employees participate in PCCB education sessions, coordinating PCCB with employees with the aim of increasing access to PCCB education, and organizing venues for PCCB education provision to employees. Also, the findings revealed that level of awareness on all matters of corruption and possible consequences of engaging in corruption was higher. However, the level of awareness was low on rules and regulations implemented as well as possible measures to prevent corruption. Moreover, the findings revealed that there were positive perceptions on equitability of services provided, availability of services provided, as well as language of providers towards customers. However, there were negative perceptions on timely services and affordability of services. Corruption education provided by PCCB has been effective to some extent in reducing corruption. Research recommended that management of the organization should ensure that information from PCCB is shared to all employees effectively, PCCB should increase concentration on educating employees and stakeholders on rules and regulations implemented as well as measures to prevent corruption, and management of the hospital should ensure that quality of health services is improved.
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